Willoughby, OH 44094 Our Code of Ethics

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Jennifer Angelo, 08/27/2024

Very honest, and hard working people
Kevin Dietrich, 08/26/2024

Sean was very knowledgeable and is an amazing technician. I will never go anywhere else. That's a promise. Sean always has my business.

Marc G, 07/25/2024

Fixed a slow leak in my tire in 5 minutes for only 15 bucks. Sure beat driving up to Mentor avenue to one of the tire shops!
Michele Aute, 07/02/2024

If you need anything done to your vehicle, get it done here. They are very good and really nice!

Forest R, 06/19/2024

I was very impressed with this auto shop. They did my front brakes for almost half of the cost that the dealer quoted me. Very personable and nice people to deal with, both at the front desk and with the service technician. He explained my options and I didn't feel like I was taken advantage of or talked down to because I'm a woman. No high pressure sales tactics here. Service was timely as well. They got me in and out knowing that I was waiting. Initially I intended to walk home a couple miles, but the heat was pretty unbearable by that point in the morning. Will definitely be bringing my car here for any future needs.
send info, 03/05/2024

Good honest folks! Very pleasant and very informative and VERY helpful!

CODE OF ETHICS